The expectations and experience of first-year students at City University of Hong Kong

The expectations and experience of first-year students at City University of Hong Kong

• Geall, Vicki City University of Hong Kong

Quality in Higher Education, 6(1), 77-89, 2000

Routledge

2000

• N Students & Student Services
  • NC Charactieristics & Conditions of Students; Opinion & Attitudes of Students, Problems of Adjustment

College Freshmen Feedback Higher Education Needs Assessment Questionnaires Student Attitudes Student Experience Student Participation City University of Hong Kong

• Hong Kong

• 1997.7 onwards

• Post-Secondary Education

There are many forms of information and feedback collected from students in Hong Kong. Most of these tend to concentrate on one particular aspect of the student experience. 'Evaluating the Student Experience Project (ESEP)' is a Hong Kong-wide initiative aiming to develop ways of evaluating students' experience, including the 'total student experience'. This paper discusses one of the projects funded through ESEP, a study at City University of Hong Kong exploring the expectations and experiences of first-year students. The project is designed to collect information from the student perspective to help management plan improvements. Feedback from students is analysed and then reported in a way that is accessible and that identifies areas for potential action. The internet has been used as a medium for questionnaire completion. This first-year project aims to involve students in the feedback process, including the use of focus group discussions prior to questionnaire design. This approach to collecting student feedback will be adopted across the university and potentially in other Hong Kong tertiary education institutions.
[Copyright of Quality in Higher Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/13538320050001081]

• English

Journal Articles

• 13538322

• 10.1080/13538320050001081

https://bibliography.lib.eduhk.hk/en/bibs/58a1a2ec

2010-09-27