Journal Articles
More than just language advising: Rapport in university English writing consultations and implications for tutor training
- More than just language advising: Rapport in university English writing consultations and implications for tutor training
- Language and Education, 29(5), 430-452, 2015
- Taylor & Francis
- 2015
-
- Hong Kong
-
- 1997.7 onwards
-
- Post-Secondary Education
- Adopting a case study approach with multiple data sources, this paper explores the ways in which rapport is built, and its impact on the learning process based on five successive writing support consultations between a native English-speaking (NES) tutor and her second language (L2) tutee in a Hong Kong university. With reference to the prepared coding categories, six strategies that realize the four key elements of rapport management were identified, namely greetings, small talk, the use of qualifiers and mitigation devices, first-person plural pronouns, praises and expressions of empathy, and open-ended questions. These strategies symbolized association, addressed face work and emotional reactions, and encouraged equity in the directive and tutor dominance writing consultations. Motivated by the harmonious relationship, the tutee gradually took a more active role in learning in different ways by asking questions, expressing an opposite view, admitting inadequate knowledge, reflecting on cognitive processes, and initiating small talk. The implicit impact was further reflected in her improved self-rating and the completion of the five consultations. Pedagogical recommendations for tutor training are made. [Copyright of Language and Education is the property of Taylor & Francis. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/09500782.2015.1038275]
-
- English
- Journal Articles
-
- 09500782
- https://bibliography.lib.eduhk.hk/en/bibs/ef4d7b8a
- 2015-10-16
Recent Journal Articles
在香港幼稚園推行STEM (科學、科技、工程及數學)教育的挑戰之初探Journal Articles
Whole-day or half-day kindergarten? Chinese parents' perceptions, needs, and decisions in a privatised marketplaceJournal Articles
Voices without words: Doing critical literate talk in English as a second languageJournal Articles
Using the genre-based approach in teaching chinese written composition to South Asian ethnic minority students in Hong KongJournal Articles
Translanguaging as dynamic activity flows in CLIL classroomsJournal Articles
Does obesity persist from childhood to adolescence? A 4-year prospective cohort study of Chinese students in Hong KongJournal Articles
Co-developing science literacy and foreign language literacy through “Concept + Language Mapping”Journal Articles
Examining the role of institutional agents and school-based social capital in minority university choice and accessJournal Articles