Journal Articles
More than just language advising: Rapport in university English writing consultations and implications for tutor training
- More than just language advising: Rapport in university English writing consultations and implications for tutor training
- Language and Education, 29(5), 430-452, 2015
- Taylor & Francis
- 2015
-
- Hong Kong
-
- 1997.7 onwards
-
- Post-Secondary Education
- Adopting a case study approach with multiple data sources, this paper explores the ways in which rapport is built, and its impact on the learning process based on five successive writing support consultations between a native English-speaking (NES) tutor and her second language (L2) tutee in a Hong Kong university. With reference to the prepared coding categories, six strategies that realize the four key elements of rapport management were identified, namely greetings, small talk, the use of qualifiers and mitigation devices, first-person plural pronouns, praises and expressions of empathy, and open-ended questions. These strategies symbolized association, addressed face work and emotional reactions, and encouraged equity in the directive and tutor dominance writing consultations. Motivated by the harmonious relationship, the tutee gradually took a more active role in learning in different ways by asking questions, expressing an opposite view, admitting inadequate knowledge, reflecting on cognitive processes, and initiating small talk. The implicit impact was further reflected in her improved self-rating and the completion of the five consultations. Pedagogical recommendations for tutor training are made. [Copyright of Language and Education is the property of Taylor & Francis. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/09500782.2015.1038275]
-
- English
- Journal Articles
-
- 09500782
- https://bibliography.lib.eduhk.hk/en/bibs/ef4d7b8a
- 2015-10-16
Recent Journal Articles
Mathematical ability at a very young age: The contributions of relationship quality with parents and teachers via children's language and literacy abilitiesJournal Articles
Making sense of interdisciplinary general education curriculum design: Case study of common core curriculum at the University of Hong KongJournal Articles
Making the importance of libraries and librarians visible: An international online library skills initiative in response to COVIDJournal Articles
International perspectives on teacher induction: A systematic reviewJournal Articles
Investigating career-related teacher support for Chinese secondary school students in Hong KongJournal Articles
International education 'here' and 'there': Geographies, materialities and differentiated mobilities within UK degreesJournal Articles
Instructional practices and students' reading performance: A comparative study of 10 top performing regions in PISA 2018Journal Articles
Intercultural education and sports: Teaching kabaddi in a multicultural setting in Hong KongJournal Articles