Emotions and pair trust in asynchronous hospitality cultural exchange for students in Taiwan and Hong Kong

Emotions and pair trust in asynchronous hospitality cultural exchange for students in Taiwan and Hong Kong

• Wang, Mei Jung Chair of Dept. of Applied English, National Kaohsiung University of Hospitality and Tourism, Taiwan
• Chen, Hsueh Chu Dept. of Linguistics and Modern Language Studies, Hong Kong Institute of Education

TOJET: The Turkish Online Journal of Educational Technology, 11(4), 119-131, 2012

TOJET

2012

• B Human Behaviour
  • BA Personality
• B Human Behaviour
  • BB Interests, Attitudes & Values
• B Human Behaviour
  • BC Group Process
• N Students & Student Services
  • NC Charactieristics & Conditions of Students; Opinion & Attitudes of Students, Problems of Adjustment

Taiwan Hong Kong Higher Education Tourism Social Influences Interaction Hospitality Occupations Food Service Learning Processes Problem Solving Cross Cultural Studies Cultural Influences Student Attitudes Cultural Differences Trust (Psychology) College Students Emotional Response Educational Technology

• Hong Kong
• Taiwan

• 1997.7 onwards

• Post-Secondary Education

Social and emotional dynamics have an impact on students' learning processes in online-learning situations. This study explores university students' emotions and trust levels resulting from collaborative communication behaviors when they interacted as part of a Food and Tourism course in Taiwan and Hong Kong. More specifically, students' emotions and trust levels were investigated and were founded to have varied over the course of the study. Results show that the Taiwan-based participants seemed to express their emotions more strongly than the Hong Kong-based ones. Both the Hong Kong and Taiwan groups generally felt satisfied, excited and curious, whereas they were sometimes perceived to be dispirited, insecure and angry while the project was in progress and at the end of the project. The three sources that caused most emotional comment were "self", "social" and "others". When it came to dealing with emotion, most students tried to solve problems by themselves. They believed that they had the ability to solve the problems and held themselves responsible for dealing with their own emotions. The pair trust survey shows that both groups gave positive responses for all items, but there seemed to be a gap between the perception of pair trust and the reality of dealing with emotion.
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Contains 6 tables and 3 figures

• English

Journal Articles

• 13036521

https://bibliography.lib.eduhk.hk/bibs/2cad6b31

2014-01-18