The integration of generative artificial intelligence (AI) in English language teaching presents opportunities and challenges for instructors. This study explores the attitudes of higher education English language instructors towards generative AI tools, their intentions to use them and the institutional support and professional development necessary to teach and learn with them. As the field continues to evolve rapidly, it is essential to comprehend the readiness of front-line language instructors. This qualitative interpretive study seeks to identify the digital competencies and pedagogical knowledge required to implement generative AI in education and provide guidance for the design of professional development programmes that address the challenges and concerns associated with adopting AI. Drawing on semi-structured interviews with twelve instructors at a higher education institution in Hong Kong, the findings reveal the significance of familiarity and confidence with using AI-driven teaching tools, the challenges and concerns language instructors face and the need for tailored support and professional development. The study offers ten practical implications to cultivate language instructors’ digital competencies, pedagogical knowledge and positive attitudes towards integrating AI to enhance their students’ learning experiences. Copyright © 2023 The Authors. Published by Elsevier Ltd.

This paper explored teacher professional development (TPD) for online and blended learning (OBL) via microlearning in the higher education English language teaching context in Hong Kong in 2021 and 2022. OBL requires teachers to integrate technology. This study drew on quantitative survey data (N = 67) and interviews (N = 12) that took place after the participants were exposed to microlearning. The findings illuminated that microlearning was perceived as flexible and stress-free and allowed teachers to focus on relevant and immediate tasks using bite-sized learning segments to achieve digital growth. Such activities created favourable conditions to equip them with the skills necessary to teach effectively in the context of the “new normal”. Moreover, the study shed light on how previous TPD activities were often considered too general to improve teachers’ digital competence. It concluded with a call for more research on microlearning and TPD for OBL to help teachers gain pedagogical, theoretical and practical knowledge to enhance their teaching. Copyright © 2023, The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature.

This study investigates how the online behaviors of students can be associated with student outcomes via a learning analytics approach. The objective of this study is to examine whether online behaviors of students can predict student success in an English course. Also, this study aims to examine whether some machine learning techniques performed better than others. Learners in this study were students in an English for Academic Purposes course at a university in Hong Kong. Other than face-to-face teaching, this course included a mandatory multimodal language learning package first introduced in 2012. The research team retrieved a mega-dataset from all learners who took the course from 2012 to 2019 (n = 17,968). Using the Classification Tree technique, Logistical Regression, and Artificial Neural Networks, the research team derived three predictive algorithms to associate various online engagement variables (e.g., start day, first attempt scores, and number of attempts) with course success. Results suggest that Classification Tree performed better in predictive accuracy and F1 ratio. The chapter provides useful insights for adaptive design. The study also discusses several useful suggestions on how practitioners can adopt these algorithms for better adaptive design. Copyright © 2024 selection and editorial matter, Patsy D. Moskal, Charles D. Dziuban, and Anthony G. Picciano; individual chapters, the contributors.

Online and blended learning (OBL) requires a different skill set than face-to-face teaching. The ability to facilitate student-centered teaching by integrating technological information and communication technology (ICT) in pedagogically effective ways is urgently needed. This study explored the microlearning experience of twelve English as a second language teachers at a Hong Kong university as a form of teacher professional development (TPD) to prepare them for the transition to OBL during the COVID-19 pandemic. Qualitative data was collected through semi-structured interviews to capture a holistic overview of teachers’ experience with bite-size, practical, and easily digestible TPD directly relevant to teachers’ practice. The findings indicate that teachers found the microlearning TPD activities to be quick, relevant, and engaging; they provided practical knowledge and confidence. Such activities are suggested to create favorable conditions to equip teachers with the necessary skills in OBL. Effective TPD for English as a second language teachers should focus on improving digital competence through short learning activities situated in the specific teaching context and providing input through activities in various modalities. Copyright © 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

Independent language learning is paramount for those wishing to develop proficiency in a second or foreign language. Language learners often have few opportunities to communicate and interact actively in their target language. In this two-phase study, a chatbot was developed to assist second-language learners at a tertiary education institution in Hong Kong with independent language learning. I employed a questionnaire (N = 128) followed by semi-structured interviews (N = 12) to gain holistic insight into learners' experiences with the chatbot. The results suggested that the participants enjoyed interacting with the chatbot both in and out of class and perceived that it improved their English skills. These findings have implications for language teachers and the future development of chatbots. Copyright © 2023 Inderscience Enterprises Ltd.

BACKGROUND: The potential of natural language processing tools such as chatbots in learning a second or foreign language has not yet been fully realised (Dale, 2016; Fryer et al., 2019). Language learning occurs through interaction with classmates and teachers, which provides comprehensible input, feedback on output and the opportunity to modify output (Mackey, 2012). Chatbots can serve as an always-on source of interaction. In this study, a chatbot was designed and deployed using Dialog flow Messenger. It acts as a conversational interface for English learners and is available on our website or as a mobile application (app). Language learning is most effective when it is immediate and contextual, so this chatbot not only ‘chats’ but also guides learners to appropriate language study resources. It puts students in control of their learning by answering specific questions (e.g., How do I refer to sources in written texts and oral presentations?, Where can I find IELTS materials?, What is the present perfect?); providing customised learning options; and allowing students to learn at their own level, pace, and at a time of their choosing. This study investigates English language students’ attitudes, beliefs, and perceptions towards using a customised chatbot to enhance language learning.METHODS: Participants consisted of students and teachers (n=4) from a compulsory English for Academic Purposes course at the largest public university in Hong Kong. In this study, the students (n=76) had access to the chatbot for two months. Data on attitudes, beliefs and perceptions regarding the chatbot were collected using a questionnaire and focus groups; transcripts were collected to identify questions put to the chatbot. This mix of methods was chosen to provide rich, detailed, and complex accounts of users’ experiences.RESULTS: Findings from the questionnaire and focus groups are consistent with previous research that reported positive learning experiences with chatbots (Fryer & Carpenter

BACKGROUND: This study introduces the English Language Centre’s Personal Learning Assistant, namely chatbot, an innovative language teaching and study tool for independent and effective language learning. This relatively new and under-researched area of study will, through the use of chatbots, open new and exciting teaching opportunities (Kessler, 2018). Chatbots necessitate communicative exchange, thus enhancing dialogue-based learning (Fryer et al., 2017; Thompson, Gallacher, & Howarth, 2018). In English language acquisition, teachers traditionally adopt a facilitator role. In contrast, chatbots, as conversational agents, provide students with a natural language interface. In many contexts, including English as a second language (ESL) and English as a foreign language (EFL), technology has been developed to assist language learners. However, there is still a need to practice the language with an on-demand ‘conversational partner’ (Kim, 2017), and chatbots can address this requirement (Shawar, 2017; Wang & Petrina, 2013). This study investigates how students perceive the Personal Learning Assistant as a supplement to direct teacher input in language learning.METHODS: Participants consisted of students from a general English course at the largest public university in Hong Kong. The study adopted an exploratory qualitative approach, collecting two types of data in two phases. The first phase, a questionnaire (n=47), provided an overall picture of the research problem and informed the second phase of data collection, which comprised semi structured interviews (n=12) (Ivankova, Creswell, & Stick, 2006). Thematic analysis of the interviews allowed the researcher to interpret participants’ voices and gain a holistic understanding of their views.RESULTS: The questionnaires and semi-structured interviews revealed that participants preferred the chatbot to traditional study methods such as visiting a library or asking a teacher. They benefited from unlimited opportunities to

This article reports on the results of a qualitative interpretive pilot study investigating the role of comic strips on tertiary ESP learners’ motivation and discipline-specific language learning. The participants were 10 third-year students enrolled in two discipline-specific English courses at a university in Hong Kong. The results show that integrating multimodality through comic strips helped to transform the traditional delivery of instruction and also motivated and facilitated learners’ understanding of discipline-specific concepts and vocabulary. Participants also indicated that technology contributed to more student agency and fostered language creativity as they expended more effort in their learning. The findings suggest the need for ESP teachers to explore technology and integrate creativity and multimodality in the delivery of discipline-specific course content. Copyright © 2021 Asian ESP Journal.

This chapter describes a small case study of differentiated instruction and inclusive design practices during a COVID-19-forced migration to online learning at a university in Hong Kong. Fourteen higher education instructors were interviewed, and their responses analyzed thematically. The participants reported that they felt overwhelmed with the workload to consider differentiated instruction initially; their sole focus was on delivering an online teacher-centred class. As they become more confident and familiar with a range of technologies, they started to differentiate instruction. They used student response systems to facilitate learning and focused on engaging learners in smaller groups. Their experiences suggest ways to facilitate differentiated instruction and design inclusive online classes in the higher education sector. Copyright © 2022 Rhona Sharpe, Sue Bennett and Tünde Varga-Atkins.

Despite English being a priority in China and extensive policy changes over the past decades, English language teaching and learning at Chinese tertiary institutions remains insufficient. College English (CE) courses focus on holistic and humanistic education by teaching English for general purposes. However, they are often inefficient and unable to serve university students’ needs. Researchers and practitioners alike call for a transition from CE to English for Academic Purposes (EAP). This study explored pre-service teachers’ perceptions of EAP provision in mainland China through a qualitative, interpretive approach. Sixteen pre-service teachers, who completed their bachelor's education in China and master's education in Hong Kong, participated in semi-structured interviews, sharing their experiences and discussing the challenges and opportunities for EAP to serve as a replacement for or supplement to CE. Thematic analysis revealed complexities comprising current education, the traditional, top-down system, learning styles, status, and lack of professional development opportunities. This paper discusses the challenges of implementing EAP in mainland China in an effort to help policymakers, researchers, and practitioners identify the way out. Copyright © 2022 The Author(s). Published by Elsevier Ltd.