This article reports a case study of an English as a Second Language (ESL) teacher in Hong Kong who conducted lessons via Zoom during the COVID-19 pandemic. The study focused on the factors influencing her technology integration in synchronous online teaching mode. Using data from classroom recordings, stimulated-recall and semi-structured interviews, this study uncovered how Zoom functioned as a substitute for face-to-face lessons. The findings revealed that although there were fewer interactions between the teacher and her students, teaching in synchronous online mode provided the teacher with opportunities to utilize certain online features to augment methods of checking student understanding. The study identified the teacher’s pedagogical beliefs, the context and professional development as factors that influenced the level of technology integration in her Zoom classes. The study concludes that embracing process-oriented pedagogies may be necessary for a higher level of technology integration among ESL teachers who have adequate professional development opportunities and school support. © The Author(s) 2021.

This paper aims to explain the path of higher education development and governance in (post-colonial) Hong Kong in light of the concept of hybridity. The paper begins with a historical review, delineating the establishment of major universities in Hong Kong, thereby illustrating how hybridity informs the trajectory of higher education development in the city. Considering the tensions and conflicts that emerged during the post-colonial transition and underlining the influences of managerialism and political activism, the paper draws on data from interviews with university council members and student leaders to outline the issues on university governance in Hong Kong. This paper argues that the response of the Chinese central government to the social unrest in the city represents a re-Sinification process that redefines the idea of the university in postcolonial Hong Kong. © 2023 The Author(s).

Purpose This study aims to investigate the perceptions of elderly learners in experiencing Zoom learning under the effects of COVID in the case of Hong Kong. Design/methodology/approach An online survey and focus group interviews have been conducted with quantitative and qualitative approaches, respectively. The survey design was based on the input-process-output (IPO) model conceptual framework and used to assess students’ perceptions regarding their Zoom learning experiences at the Elder Academy of Hong Kong Metropolitan University. Thereafter, selected students were invited to participate in focus group interviews to offer more in-depth comments for analysis purposes. Statistical Product and Service Solutions software and SmartPLS were used for data analysis of the survey, and content analysis was used to summarize opinions from the focus group interviews; thus, a comprehensive picture of elderly learners’ learning experiences on Zoom is presented. Findings An overall positive perception was the result of elderly learners’ Zoom learning journeys, particularly in the “input” and “process” stages of the IPO model. Yet, their perception of the “learning outcomes achieved” level in the “output” stage was lower among the rest, thus strongly affected by the factors of “interactions” and “teaching” experienced by elderly learners on Zoom. Although the perception of the youngest age group was more positive, none have agreed that Zoom learning was more favourable when compared with the traditional face-to-face mode. Originality/value Given Zoom as the short-term replacement option under the COVID pandemic, this study will provide recommendations for educators/institutions to improve their design of the whole learning process for elderly learners on the Zoom platform. © 2023 Emerald Publishing Limited.

The academic capitalization in higher education has aroused much public attention with its impact on every aspect of universities. To survive in the market, universities in Hong Kong have been striving to build desirable images among stakeholders in public communication. Drawing upon critical genre theory and the notion of interdiscursivity, this study examines the annual reports of six universities in Hong Kong from academic year 1994/95 to 2015/16. Analysis shows that the genre of university annual reports is a hybridity of management discourse, reporting discourse, and public relation discourse. Such hybridity reflects the multi-facet nature of academic capitalization influenced by corporate values of managerialism, public accountability, promotionalization, and stakeholder orientation. The diachronic analysis indicates an increasing awareness of branding and public relations in university public communication. The study contributes to the previously overlooked research on university public relations communication, as well as to the understanding of academic capitalization and its development in Hong Kong. © 2021 National Institute of Education, Singapore.

Self-regulated learning (SRL) is critical to students' academic success and lifelong learning. Although the benefits of SRL have been examined in many studies, few have explored it in a broader educational context. This study presents an eight-month institutional case study that demonstrates how SRL has been developed as a pedagogy through the collective endeavours of teachers, researchers, and experts at a university in Hong Kong. A case study method protocol was followed. Data were obtained from multiple sources, including surveys of teachers (N = 93) and students (N = 215), interviews with teachers (n = 5) and students (n = 19), archived course documents, videos, and project reports. T-tests, coding, and document analysis were applied to analyse the collected data. The results showed that the teachers had good knowledge of SRL strategies but some students struggled to apply them effectively. Our study's findings have various implications for the effective promotion of SRL at the university level, and include the importance of developing a collective approach involving various members of the university, integrating responsive pedagogy, and adapting SRL strategies to students' individual needs. Future research can follow our methodology to replicate the study in different educational contexts.

This paper examines international students’ intercultural experiences during an online course on global media education that was co-organised in 2021 and 2022 by universities in Lapland, Finland and Hong Kong, China. The COVID-19 pandemic started an exponential ascent for teaching and learning in online environments. This is likely to continue in the globalising post-pandemic world, in which the participants are becoming increasingly international and from diverse backgrounds. For positive online intercultural encounters, online pedagogies that enhance intercultural understanding and the development of intercultural communication skills are needed. Through a content analysis of the students’ learning diaries, this paper investigates the ways in which cultural diversity was experienced during online teaching and learning and how the students’ perceptions and cultural sensitivity developed during the courses. The findings are reflected in the five pillars of the online pedagogical framework, which is then expanded to encompass the dimension of intercultural communication to support the development of intercultural sensitivity and interrelationships among students. We propose a pedagogical model for online teaching and learning in intercultural contexts that can support equity and quality in e-learning, or so-called e-quality. This paper concludes by recommending international collaborative teaching in authentic situations for the promotion of intercultural understanding and communication. Copyright © 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG.

Sub-degree education is one of the key higher education sectors in Hong Kong. With the effect of managerialism, tertiary institutions tend to transition from a collegial toward a managerial model, and have shifted from teaching-intensive institutions to research-intensive ones. In this study, two key research questions are addressed: to what degree can managerialism influence organisational change? To what degree and how will an exogenous force generate organisational development? To answer the research questions, we present a case study at Hong Kong College via 15 face-to-face, semi-structured interviews with the administrative staff, academic staff, department head, and a visiting scholar. The key research findings identified the difficulties or obstacles experienced in carrying out research or scholarly activities, the long-term impacts on the workplace of staff and sub-degree institutions changing from teaching to research, the advantages of the staff and institutions regarding their working areas in the process of new research directions, and the driving forces for enriching a research culture in sub-degree institutions. Academic and managerial implications are also provided in the paper. Copyright ©2023 Springer.

The COVID-19 pandemic forced Chinese cross-border students in Hong Kong to participate in online homeschooling for three years while local students attended face-to-face schooling when the situation released. Previous studies have explored the learning challenges or educational inequity among students in online learning during the pandemic. Limited studies explored the educational inequality between local students and cross-border students. To fill this gap, this study explored the extent of educational inequity between Hong Kong local students and Chinese cross-border students. It further investigated the elements that lead to educational inequity between these two groups of students and the long-term consequences of prolonged purely online learning for Chinese cross-border students. This study compared self-regulated learning, perceived academic achievement, and learning challenges between 35 cross-border students and 32 local students in Hong Kong primary schools. According to the questionnaire and open-ended opinion surveys, the findings showed significant evidence of educational inequity between these two groups of students. Through six teachers' semi-structured interviews, the study analyzed students' learning experiences and synthesized the elements contributing to the issue of educational inequity. The study attributed this inequity to infrastructure elements and stakeholder-related elements. Prolonged purely online learning has resulted in negative and positive effects. This study offers practical implications for the government to implement feasible policies to reduce educational inequity in cross-border education and for stakeholders to conduct effective measures to support young learners in the post-COVID world. Lastly, this study discusses the limitations and recommendations for future research. Copyright ©2023 Springer.

The COVID-19 pandemic posed novel challenges to language teachers and learners, as 'emergency remote teaching' became a necessity in order for teachers and learners to isolate from one another. Much has already been written about the nature of those challenges and language teachers' response to them, which response frequently made use of video-conferencing technology like Zoom in order to facilitate remote interaction, teaching and learning. The existing work has focused heavily on teacher experiences, including the kinds of strategies and competencies that teachers made use of when 'doing' synchronous online learning. However, much less work has examined the student experience. In addition, one challenge consistently identified in the literature is that of fostering meaningful interaction and engagement. In this viewpoint article, we apply the concept of 'virtual distance' to the activity of project-based learning taking place at a university in Hong Kong and mediated by digital technologies as part of emergency remote teaching. We report on the emergence of a socio-technical divide in one particular student team and teacher strategies that tend to bridge the divide. We offer suggestions on how the lessons learned from this experience can inform project-based learning in the post-pandemic future. Copyright © 2023 SAGE Publications.

The adoption of online learning approach in education is becoming more popular around the world to overcome the time and spatial barriers of traditional face-to-face learning. The Coronavirus Disease 2019 (COVID-19) pandemic has affected the normality of learning and avoiding face-to-face activities is one tactic to minimise the spread of COVID-19. This study investigated the perception of online learning from students' and teachers' perspectives compared to traditional face-to-face learning during the COVID-19 pandemic. Ten focus group interviews were conducted, nine of which involved fifty-five students, while the remaining one involved eight full-time teachers. All informants were recruited from two Hong Kong tertiary educational institutions: the Hong Kong Community College, and the School of Professional Education and Executive Development of The Hong Kong Polytechnic University. The Community of Inquiry model and Pedagogy-driven, Learner-Centred, Objective-Oriented and Technology-Enable model were adopted as a framework to analyse students' and teachers' perceptions of social presence, teaching presence, and cognitive presence. Qualitative content analysis indicated that teacher-student and student–student interactions were the biggest challenge in online learning, and this affected the acquisition and application of knowledge in terms of cognitive presence. Other factors such as personality, learning environment, and technical skills affected the perception of both online and face-to-face learning. Copyright © 2023 Springer Nature.