Interaction and feedback on performance are essential elements of the language learning process. On a distance-learning course, since opportunities for interaction may be limited, feedback plays a crucial role in opening and maintaining a dialogue between tutors and students. Using text analysis, questionnaire and interview data, this study explores both tutor and student perspectives on the feedback offered on a distance language course. It finds that there are considerable individual differences in the feedback offered by tutors and there is also variation in the type of feedback the students want and their reported uses of it. The article suggests that more training for both tutors and students is necessary to adequately exploit feedback's potential in a distance-learning context.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/02680510120084959]

This article presents a conceptual framework for evaluating the teaching effectiveness of distance education courses and demonstrates how student evaluations can be analysed by rigorous statistical techniques. The conceptual framework consists of four dimensions which relate to student development, assessment, learning materials, and a face-to-face component. Each dimension subsumes a number of attributes. Justification for inclusion of the dimensions and attributes is presented. Based on the conceptual framework, a student questionnaire was developed. The interrater reliability and construct validity of student evaluations collected by the questionnaire were demonstrated through analysis of variance and hierarchical confirmatory factor analysis, respectively.
[Copyright of Distance Education is the property of Routledge. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/0158791980190104]

A total of 712 students of the Open University of Hong Kong (OUHK) - sampled from high achievers and low achievers, as defined by their performances in their overall course scores in four consecutive semesters--participated in the study. An instrument, the Survey of Students' Study Preferences and Habits, developed and validated for the study was also used to collect data from the students who participated. The data collected through this instrument were complemented with in-depth telephone interviews using a sub-set of 32 from the main study sample.The analysis of the data, using both qualitative and quantitative methods which included descriptive and inferential statistics, showed very interesting patterns of differences in locus of control and the use of mctacognitivc strategics by low achievers and high achievers. For instance, high achievers rated themselves significantly higher than low achievers (p<. 01) in a number of scales such as confidence with studies, ability to cope well with studying in distance learning mode, and motivation by the need to avoid failure. High achievers indicated a significantly higher use of effective learning strategies than did low achievers (p <.01).
[Copyright of Distance Education is the property of Routledge. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/0158791990200206]

This paper reports on a study which investigates the implementation of a synchronous e-learning system (Interwise) for online tutorials on an information technology related course offered by the Open University of Hong Kong (OUHK). It examines a set of interview data related to students' and tutors' views on the use of the system. Issues concerning students' participation in online tutorials, opportunities for interaction in using the system, and tutors' roles in real-time conferences are discussed. The findings suggest that both the students and tutors are positive about the use of Interwise for online tutorials in general. Some students, however, indicate dissatisfaction with the one-way communication and teacher-control functionalities of the system. The results also indicate that the tutors are concerned about the workload involved in using Interwise in terms of managing the functionalities of the system and the different learning tasks. Implications are then drawn for supporting synchronous online learning both in the OUHK and a wider academic context.
[Copyright of International Review of Research in Open & Distance Learning is the property of Athabasca University.
Access via Directory of Open Access Journals: http://www.irrodl.org]

The growing popularity of e-learning may pose one of the greatest challenges currently facing traditional educational institutions. The questions often asked are how, rather than whether, to embrace this new form of instructional delivery and how to create an appropriate learning environment for the learners. Educational institutions in Hong Kong have the option of adopting programmes or learning materials developed in other parts of the world for local learners, or not. Such an approach of acquiring learning materials is not without risks in terms of the suitability of materials embedded with cultural contents 'foreign' to local learners, or in terms of the suitability of assumptions in the communication context. What are the issues involved in the globalization of education through e-learning? This paper explores - from a critical-dialectical perspective - the implications of globalization on educational policy through cross-border delivery of educational programmes by e-learning, with particular attention given to the threat of cultural imperialism. The paper concludes that Hong Kong seems to be coping with 'cultural imperialism' rather well because of its unique history of being a cross-road for East and West, and also with some recommendations to e-learning providers to mitigate the potential damage of cross-cultural delivery of e-learning.
[Copyright of International Review of Research in Open & Distance Learning is the property of Athabasca University.
Access via Directory of Open Access Journals: http://www.irrodl.org]

This paper is a narrative about the use of narrative as a means to understand how the use of technology assisted the educational community of Hong Kong during the SARS crisis of 2003. It is not a carefully planned conventional research study. It is based on seven narratives written by staff at The Chinese University of Hong Kong about their experiences during SARS. The experience of an online conference run by the author has also been considered. Overall, in our context, technology was able to come naturally and appropriately to the fore in our time of crisis. For me, it is a message that technology is now a mainstream tool that can be rapidly mobilized and that is very satisfying indeed.
[Copyright of Educational Media International is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/09523980410001680806]

This paper reports on a case study in which an e-mail system was used as a tool to foster collaboration among a group of students enrolled in an educational management course offered by the Open University of Hong Kong (OUHK). It focuses on a set of interview data and, in analysing the interview data, it takes into account the sociocultural perspective on learning in relation to the use of computer-mediated communication in education. The aim of this study is to draw out implications for improved practices in managing online discussion groups in contexts such as the OUHK.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02680510120050343]