Providing English language support through collegial mentoring: How do we measure its impact?

Providing English language support through collegial mentoring: How do we measure its impact?

• Sengupta, Sima Hong Kong Polytechnic University
• Leung, Kathy Hong Kong Polytechnic University

Assessment & Evaluation in Higher Education, 27(4), 365-381, 2002

Routledge

2002

• Q Philosophy of Education, Educational System & School At Different Levels
  • QG Adult, Lifelong & Continuing Education
    • QGC Career Education

Evaluation Methods Faculty Development Foreign Countries Higher Education Program Evaluation Hong Kong Polytechnic University

• Hong Kong

• 1997.7 onwards

• Adult Education

As staff developmental initiatives become increasingly common in educational institutions, the evaluation of such programmes may need careful consideration. This paper describes a staff developmental initiative in which a one-on-one mentoring service was offered as part of a funded staff development project entitled 'Effective English Communication for Teaching and Research' (EECTR). EECTR provides language support to all academic staff in a Hong Kong university. The mentoring sessions typically require a discussion of the nature of academic writing. For evaluation purposes, feedback was collected through various questionnaires which indicated that the EECTR mentoring had been a fairly successful programme. However, these traditional measures could not tell the stakeholders the impact of the mentoring process on individual clients. Thus two additional measures were taken. First, three in-depth case studies were undertaken to ascertain how individuals saw the impact of mentoring. Additionally, interviews with clients were also conducted over a two-year period. With support from the data, this paper demonstrates how multiple measures of evaluation provided an opportunity to see the dynamic interaction between general perceptions of impact and individual learning within a programme.
[Copyright of Assessment & Evaluation in Higher Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/0260293022000001373]

• English

Journal Articles

• 02602938

• 10.1080/0260293022000001373

https://bibliography.lib.eduhk.hk/en/bibs/84ab597e

2010-09-27