Assessing the zoom learning experience of the elderly under the effects of COVID in Hong Kong: Application of the IPO model

Assessing the zoom learning experience of the elderly under the effects of COVID in Hong Kong: Application of the IPO model

• Ching, Larry KW Hong Kong Metropolitan University
• Lee, Carol YK Hong Kong Metropolitan University
• Wong, Chris KP Hong Kong Metropolitan University
• Lai, Michael TH Macau University of Science and Technology
• Lip, Amy Technological and Higher Education Institute of Hong Kong

Interactive Technology and Smart Education, 20(3), 367-384, 2023

Emerald Group Publishing Limited

2023

• Q Philosophy of Education, Educational System & School At Different Levels
  • QG Adult, Lifelong & Continuing Education
    • QGD Elder Education
• Q Philosophy of Education, Educational System & School At Different Levels
  • QG Adult, Lifelong & Continuing Education
    • QGE Distance Education

Online Learning Zoom Learning Total Learning Experience Elderly Learners Elder Academy Students’ Perceptions Learning Outcomes

• Hong Kong

• 1997.7 onwards

• Adult Education

Purpose This study aims to investigate the perceptions of elderly learners in experiencing Zoom learning under the effects of COVID in the case of Hong Kong. Design/methodology/approach An online survey and focus group interviews have been conducted with quantitative and qualitative approaches, respectively. The survey design was based on the input-process-output (IPO) model conceptual framework and used to assess students’ perceptions regarding their Zoom learning experiences at the Elder Academy of Hong Kong Metropolitan University. Thereafter, selected students were invited to participate in focus group interviews to offer more in-depth comments for analysis purposes. Statistical Product and Service Solutions software and SmartPLS were used for data analysis of the survey, and content analysis was used to summarize opinions from the focus group interviews; thus, a comprehensive picture of elderly learners’ learning experiences on Zoom is presented. Findings An overall positive perception was the result of elderly learners’ Zoom learning journeys, particularly in the “input” and “process” stages of the IPO model. Yet, their perception of the “learning outcomes achieved” level in the “output” stage was lower among the rest, thus strongly affected by the factors of “interactions” and “teaching” experienced by elderly learners on Zoom. Although the perception of the youngest age group was more positive, none have agreed that Zoom learning was more favourable when compared with the traditional face-to-face mode. Originality/value Given Zoom as the short-term replacement option under the COVID pandemic, this study will provide recommendations for educators/institutions to improve their design of the whole learning process for elderly learners on the Zoom platform. © 2023 Emerald Publishing Limited.

• English

Journal Articles

• 17415659

• 10.1108/ITSE-12-2022-0184

https://bibliography.lib.eduhk.hk/en/bibs/2d2ef5cc

2024-07-11