The COVID-19 pandemic has instigated considerable unprecedented challenges to tertiary education in the aftermath of the mass shutdown of universities across Hong Kong since early 2020. Accordingly, shifting the traditional modalities to the online model has been opted for as the only reasonable alternative in the breakout period. It is, then, essential for educators to perceive the extent to which students’ learning attainments and experiences have been negatively impacted by these educational changes in the post-pandemic era. With the aim of examining the abrupt changes which the freshmen students’ e-learning experiences and their learning environment have undergone before and after the pandemic, the present quantitative study was conducted at a Liberal Arts Institution in Hong Kong, whose data was collected via the web-based questionnaire FYSLES, or “first-year student learning experience survey”. Quantitative analysis of responses indicated that students’ impressions and experience of liberal arts education, and students’ personalities and skills development, presented a U-shaped trend during the COVID-19 pandemic. The underlying rationale of this study is addressed to higher education policymakers to orient and add value to their safety measures, pertinent recommendations, as well as in context strategies that could be established in view of the pandemic’s detrimental effects. © 2023 by the authors.

The outbreak of the COVID-19 pandemic in early 2020 has brought tremendous challenges to higher education teaching and learning. Much attention has been put on online course construction and delivery to ensure the effectiveness of online learning. However, higher education assessment deserves more attention as it is also significantly impacted by the sudden switch from face-to-face to online. To examine how higher education institutions responded to the challenges in higher education assessment during the pandemic, this chapter conducted a case study of postgraduate programs at Lingnan University (LU) in Hong Kong to explore an appropriate assessment framework for online learning in a liberal arts education context. Through a quantitative approach, this study surveyed taught postgraduate students to explore the effectiveness, efficiency, and fairness of the assessment approaches applied by LU faculty members in the online and hybrid-mode classes. This case study aims to provide insights for improving higher education assessment under the pandemic crisis. Copyright © 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.