This paper reports on a study which investigates the implementation of a synchronous e-learning system (Interwise) for online tutorials on an information technology related course offered by the Open University of Hong Kong (OUHK). It examines a set of interview data related to students' and tutors' views on the use of the system. Issues concerning students' participation in online tutorials, opportunities for interaction in using the system, and tutors' roles in real-time conferences are discussed. The findings suggest that both the students and tutors are positive about the use of Interwise for online tutorials in general. Some students, however, indicate dissatisfaction with the one-way communication and teacher-control functionalities of the system. The results also indicate that the tutors are concerned about the workload involved in using Interwise in terms of managing the functionalities of the system and the different learning tasks. Implications are then drawn for supporting synchronous online learning both in the OUHK and a wider academic context.
[Copyright of International Review of Research in Open & Distance Learning is the property of Athabasca University.
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This paper reports on a case study in which an e-mail system was used as a tool to foster collaboration among a group of students enrolled in an educational management course offered by the Open University of Hong Kong (OUHK). It focuses on a set of interview data and, in analysing the interview data, it takes into account the sociocultural perspective on learning in relation to the use of computer-mediated communication in education. The aim of this study is to draw out implications for improved practices in managing online discussion groups in contexts such as the OUHK.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02680510120050343]

This study outlines what 29 part-time adult learners perceive as effective teacher (tutor/instructor/lecturer) practice in supporting their learning. The positive characteristics of teacher support from the students' perspective are first examined, and then what they found to be disappointing. Finally, the underlying themes that emerge are considered and the data is subjected to a holistic interpretation. Overall, the study confirmed the usefulness of a framework developed from a consideration of literature on learner-centred education and students' conceptions of learning. The investigation was able to reveal both key differences between and key similarities among the groups of students. The differences relate to conceptions of the roles and responsibilities of both students and teachers, while the similarities relate to the relationships between the parties in the teaching and learning environment. The implications for tutors/lecturers in improving their support to their students are highly significant. However, the most challenging task in establishing a learner-centred context is to influence students' learning conceptions and help them take a more active role in their learning.
[Copyright of International Journal of Lifelong Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02601370210156754]

This paper outlines the application of a particular model of content analysis to the evaluation of an online discussion group. A set of online discussion data from a group of students enrolled in an educational management course offered by the Open University of Hong Kong (OUHK) was examined. The provision of the online discussion facility for this group of students was mainly for enrichment purposes and their participation was completely voluntary. Overall, the analysis confirmed the usefulness of Henri's model in examining the interaction and learning processes in an online forum. It also provided insights towards increased understanding of the complex processes and methodological considerations involved in analysing online conferences.
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http://dx.doi.org/10.1080/01587910500081327]

This paper discusses cost-effectiveness as it applies to education, focusing particularly on the delivery of online courses in open and distance learning. The general concept of cost-effectiveness is discussed, and issues concerning the costs and effectiveness associated with using online technology in distance education are then addressed. Finally, a pilot project on an online course at the Open University of Hong Kong (OUHK) is used as an illustrative example. The key features of the pilot project relating to costs and effectiveness are outlined, and ways to improve its cost-effectiveness in implementing its second stage are suggested.
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http://dx.doi.org/10.1080/026805100750036908]

This study investigated the perceptions of good teaching of adult students. Fifty-three students enrolled in part-time courses in Hong Kong were interviewed about a range of issues concerned with teaching, tutoring and learning. The initial analysis showed that there was no universal view of what constituted good teaching, as approaches preferred by some students resembled those disliked by others. These apparent contradictions were resolved by the recognition that perceptions of teaching quality were framed by conceptions of learning, which were shown to be consistent with a continuum from a reproductive pole to a self-determining one. Each of the four quadrants of the framework represents a conception of learning receiving teaching consistent or inconsistent with it. The quadrant representing self- determining learners receiving consistent facilitative teaching is seen as the goal for adult education to strive for. Didactic teaching was consistent with reproductive conceptions of learning. Teachers faced with predominantly reproductive classes are urged to help in developing greater levels of self-determination by progressively exposing students to forms of teaching requiring active involvement in the learning process, in a supporting environment.
[Copyright of Studies in Continuing Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/0158037032000131556 ]