Beginning in 1995, the Hong Kong University Grants Committee (UGC) embarked on a programme of Teaching and Learning Quality Process Reviews (TLQPRs) to gauge institutional commitment to assuring and improving educational quality. While rooted in academic audit principles, the reviews covered more aspects of education quality work than was typical in earlier audit implementations elsewhere. The paper describes the dynamics of the TLQPR process, presents examples of good and bad practices unearthed during the site visits, and reports on an external consultant's ex-post review of the exercise. It concludes by discussing lessons learned from the TLQPR experience and the way forward toward a second round of reviews. [Copyright of Quality in Higher Education is the property of Routledge. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/13538320120045067]
