Interaction and feedback on performance are essential elements of the language learning process. On a distance-learning course, since opportunities for interaction may be limited, feedback plays a crucial role in opening and maintaining a dialogue between tutors and students. Using text analysis, questionnaire and interview data, this study explores both tutor and student perspectives on the feedback offered on a distance language course. It finds that there are considerable individual differences in the feedback offered by tutors and there is also variation in the type of feedback the students want and their reported uses of it. The article suggests that more training for both tutors and students is necessary to adequately exploit feedback's potential in a distance-learning context.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/02680510120084959]

This paper reports on a case study in which an e-mail system was used as a tool to foster collaboration among a group of students enrolled in an educational management course offered by the Open University of Hong Kong (OUHK). It focuses on a set of interview data and, in analysing the interview data, it takes into account the sociocultural perspective on learning in relation to the use of computer-mediated communication in education. The aim of this study is to draw out implications for improved practices in managing online discussion groups in contexts such as the OUHK.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02680510120050343]

This study examines the relationship between achievement goals and some important learning-related variables in the completion of a course assignment. The research on achievement goals is reviewed and two contentious issues—the nature of performance goals and the effects of multiple goals—are highlighted. Three hundred and seventy-three Chinese distance learners in Hong Kong participated in a mailed survey. A correlation analysis revealed that their mastery goals were adaptive to learning; but, in contrast, work-avoidance goals were maladaptive to the processes of completing an assignment. A mixed pattern of association was found with performance-approach goals. Using a median-split technique, the participants were classified into four different groups of 'multiple-goal learners'. MANOVA tests showed that mastery-focused learners had the most adaptive pattern of learning and engagement in completing the assignment, followed in order by balanced-goal learners, performance-focused learners and performance-anxious learners. The results are discussed in light of achievement goal research conducted using campus-based students.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02680510500472189]

Drawing upon survey data and relevant literature, this paper compares the Radio and Television University System (RTVUS) in China, Indira Gandhi National Open University (IGNOU), and the Open University of Hong Kong (OUHK) in respect of academic courses offered, course delivery mode, student characteristics, funding, and staffing. Similarities and differences are discussed, and the impact of socio-cultural factors in shaping distance education systems in different societies is examined.
[Copyright of Open Learning is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02680510220146922]