Purpose This research studies the influence of the COVID-19 pandemic on the operation management of Hong Kong academic libraries for understanding the difficulties and challenges for librarians to adapt to the special arrangements during the pandemic. Design/methodology/approach Qualitative semi-structured interviews were conducted with librarians in major universities and higher education institutions of Hong Kong. Participants were interviewed either in the face-to-face format or text-based format. Findings Participants provided a broad scope about the actual library management and operation changes during the COVID-19. According to the respondents, the most challenging problem for librarians during COVID-19 was to strike a balance between concerns of library staff and users. While they described how these arrangements and changes affected the service quality of academic libraries from different perspectives, the pandemic situation also brought some opportunities, such as pushing the digitalization of all collections and using online resources for future development. A hybrid model for library service would be more common in the future with more demands toward online resources and digital collection, in which academic libraries should be prepared after the pandemic. Originality/value This paper provided broad insights into library management and the future development of academic libraries for the post-COVID-19 period. There are scant studies of this topic, especially in an Asian metropolis context with dense population, small campus and limited library physical spaces. © 2023 Emerald Publishing Limited.

The onset of COVID required many libraries to re-imagine how they conducted their services. It also identified needs and gaps in the delivery of these services to the community. In response to changes such as extended lockdowns and the resultant economic difficulties and the wider need for digital literacy skills, Hong Kong SKH Ming Hua Theological College Library (MH College) established an international collaboration to develop and deliver online tours/ talks as a library skills program with librarians, faculty, students, and professionals in Hong Kong, Japan and Australia. The overall aims of this initiative were to provide an online library skills program for education, leisure and to make the value of librarians and libraries visible to stakeholders during the pandemic to ensure the upkeep of library resources, budgeting and staffing. Through partnerships with key stakeholders and the use of a variety of innovative IT tools, real-time online activities were conducted in three languages (English, Chinese and Japanese) to an internationally distributed audience. This paper will outline the background and organisation of the program, its design and discuss the lessons learned and implications for practice of the strategies used in the program. Copyright © 2023 Taylor & Francis.

Purpose: Libraries worldwide, including Hong Kong, increasingly use social media tools to introduce and promote their services and resources to users. Instagram, in particular, is used to target younger users. This study investigates the effectiveness of Instagram in promoting library services and university students' perceptions of the value of Instagram as a learning support tool. Design/methodology/approach: A major academic library in Hong Kong was chosen for this study. Library users' habits, perceptions, preferences, and views on Instagram's effectiveness as a learning support tool were compared in two age groups. The data were collected using a survey based on the 5E Instructional Model. Findings: Despite the significantly higher frequency of Instagram use by younger students, the results showed that Instagram was probably an ineffective promotion platform for either age group because of low user engagement, relatively neutral perception of Instagram as a learning support tool, and notably low user acceptance of Instagram as a promotional tool. Originality/value: Studies of student perspectives on various social media tools have increased; however, few have explored the use of Instagram, especially in Hong Kong or Asia. This study provides researchers and librarians with practical insights into current Instagram users' engagement, perceptions, and preferences and their view of its effectiveness as a learning support tool. The study also provides suggestions for improving the current situation. Copyright © 2023 Emerald Publishing Limited.

This introductory article for the special issue of “The International Journal of Diversity in Education” weaves the research interests and histories of members of the local organizing committee for the Fifteenth International Conference on Diversity in Organizations, Communities & Nations held at the University of Hong Kong (HKU) in July 2015. These members share a common research context—diversity and education in Hong Kong and the article aims to reflect that, although from diverse disciplinary backgrounds and concerns with different sectors and approaches to education, our collective interest centers on education and social justice in Hong Kong. Issues explored in K-12 schooling range across: inclusive education, Chinese language support for special education needs children and non-Chinese speaking (NCS) learners, and multicultural education. Issues explored in higher education focus on the academic workforce in Hong Kong, both in terms of internationalization policy and academic mobility in professional education, and with regard to gender equity and the role of women in the academy. Copyright © 2016 Common Ground Publishing, Susan M. Bridges, Liz Jackson, Patcy Yeung, Kit Chan, Ida A. C. Mok, Sarah Jane Aiston, All Rights Reserved

This article analyzes higher education research published in international higher education journals by researchers from China, Hong Kong, Japan, and Malaysia from 1980 to 2013. It does so based on publication counts, and co-authorship and cross-citation mapping, examining these countries' publication patterns in terms of thematic approach and community cohesion. The results show that each country has experienced distinct evolutions of higher education research, both in terms of the number of publications and thematic diversity. The research organization analyzed by co-authorship networks shows that higher education researchers in Hong Kong tend more to integrate two higher education research approaches -- teaching and learning, and policy studies -- into their research work. It is also in Hong Kong where most higher education researchers focus their research on both teaching and learning, and policy topics. Higher education researchers in China, Japan, and Malaysia are more thematically specialized in terms of both their positioning and their co-authorship preference. These findings suggest that a broader integration of different thematic areas may be linked more to path-dependent and contextual characteristics than to differences related to the development stage of higher education systems. This is confirmed by the cross-citation analysis, which shows that higher education researchers based in Hong Kong tend to cite each other more frequently than do those based in Japan, China, and Malaysia, suggesting a much greater community cohesion in Hong Kong than in these other countries. The findings highlight that while the maturity of a higher education system influences community cohesion, other factors influence thematic leaning and integration.
[Copyright of Studies in Higher Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/03075079.2015.1036850]