Evaluating the quality of undergraduate hospitality, tourism and leisure programmes

Evaluating the quality of undergraduate hospitality, tourism and leisure programmes

• Horng, Jeou Shyan Dept of Human Development & Family Studies, National Taiwan Normal University, and College of Tourism and Hospitality, Jinwen University of Science and Technology, Taipei, Taiwan
• Teng, Chih Ching Dept of Restaurant, Hotel and Institutional Management, Fu-Jen Catholic University, Taipei, Taiwan
• Baum, Tom Dept of Tourism and Hospitality Management, University of Strathclyde, Scotland

Journal of Hospitality, Leisure, Sports and Tourism Education, 8(1), 37-54, 2009

Higher Education Academy

2009

• R Educational Policy & Administration
  • RF School Supervision, Accountability & Inspection: Education Indicators, Privatization of School
• G Curriculum, Teaching & Learning: Specific Disciplines
  • GI Services

Educational Quality Instrument Hospitality Tourism Leisure Educational Evaluation Higher-Education Framework Construct Education & Educational Research Hospitality, Leisure, Sport & Tourism

• Hong Kong

• 1997.7 onwards

• Post-Secondary Education

In this study, an instrument for measuring the quality of undergraduate programmes in hospitality, tourism and leisure (HTLP) was developed and empirically cross-validated. The study considered how total quality management (TQM) and context-input-process-product (CIPP) perspectives could be integrated to develop the framework, using documentary analysis, focus groups and content validity. Survey responses from 430 full-time teachers were used to verify the instrument for HTLP (IHTLP) via exploratory and confirmatory factor analysis, and six standards, 12 dimensions and 63 indicators were identified. The six standards, in terms of relative importance, are curriculum and instruction; faculty; strategic planning; administrative management; student achievements; and resources. The implications for HTLP are also discussed.
[Copyright of Journal of Hospitality, Leisure, Sports and Tourism Education is the property of Higher Education Academy.
Access via Directory of Open Access Journals: http://www.heacademy.ac.uk/johlste]

• English

Journal Articles

• 14738376

• 10.3794/johlste.81.200

https://bibliography.lib.eduhk.hk/bibs/311bfe28

2011-01-21