This article reports on a research project conducted at the City University of Hong Kong which evaluated the effectiveness of a multimedia-based English language learning programme. A major component of the project was the development and production of an interactive multimedia CD-ROM, Business English, which constituted the basis for the enhanced English language proficiency programme. Results of the study indicate that students who completed the syllabus in a multimedia-enhanced mode demonstrated significant improvement in listening skills when compared with students who completed the same syllabus in the traditional classroom mode. The results also demonstrate positive attitudinal changes for the multimedia-enhanced mode of learning. Additionally, the article elaborates on the teaching-learning experience from the student and facilitator perspective.
[Copyright of Computer Assisted Language Learning is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1076/call.12.4.281.5706 ]

Some critics have commented that online courses may discourage teacher–student interaction, which is considered by teachers and researchers as an important element in language learning. A total of 60 associate degree students who attended an online English course in Hong Kong responded to a questionnaire asking them about their effort and interest in learning English, their anxiety about computer applications, their self‐monitoring capability, their interactions with the teacher and their peers and their competence in English. Analysis of variance results showed that those students who perceived themselves as more competent had more favourable perceptions of their interaction with the teacher than did those who were less competent, but for all other variables the two groups did not differ. The findings imply that online language learning does not necessarily diminish interaction. Instead, the level of interaction may depend on the learners' sense of competence in the target language.
[Copyright of Educational Media International is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/09523980600641429]

This study investigated the sense of belonging of part-time students through interviews with 53 novice or experienced students enrolled in part-time programmes in Hong Kong. It was found that students were more easily able to affiliate with their class groups or teaching staff than with their department or university. Seven methods are suggested for promoting a sense of belonging. Class cohesiveness can be developed through learning activities and maintaining classes as a cohort. Relationships with teaching staff can be developed through encouraging interaction, providing good quality teaching and making a positive initial impression. There was also evidence that a sense of belonging was more likely to develop if enrolment was through departments and part-time students had access to resources and facilities. The data showed that promoting a sense of belonging contributed to better quality learning outcomes and increased the chances of students completing programmes.
[Copyright of International Journal of Lifelong Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/02601370110048809]

A qualitative study of perception of workload found that it was very weakly related to hours of work. The complex construct was better characterised as being influenced by a broadly conceived teaching and learning environment. It appeared to be possible to encourage students to perform a great deal of high-quality work, without complaining about excessive workload, by attention to this environment. This hypothesis was tested quantitatively with structural equation modelling with a sample of 3320 undergraduate students at a university in Hong Kong. The hypothesised model had nine factors of the teaching and learning environment grouped under three higher-order latent variables: teaching, teacher?student relationships and student?student relationships which have influences on perceived workload. The model showed a good fit to the data, confirming the hypothesis that attention to the teaching and learning environment can spur students to work hard without feeling overly stressed. The questionnaire could be used as a diagnostic tool to discover which aspects of the environment need attention.
[Copyright of Studies in Higher Education is the property of Routledge. Full article may be available at the publisher's website:
http://dx.doi.org/10.1080/03075070600572074]