The number of distance education providers and learning options has increased rapidly in recent years with the emerging flexible learning technologies. The main challenge facing Australian and other universities aiming to deliver distance education programs nationally or internationally is to find economical ways to encourage and enable effective learning at a distance and at the student's own pace. The authors state that this challenge cannot be met by computer technology alone, but rather by integrating this technology within flexible learning approaches based on the universality of learning processes and teaching and learning approaches that encourage deep learning. The article focuses on the question of quality in distance education and how quality relates to student learning and flexible learning technologies used for this purpose. A particular student-centred model for flexible learning that is based on this paradigm of quality is presented. The implementation of this model is discussed in greater detail using the experiences of the RMIT Mechanical Engineering distance education program offered in Singapore and Hong Kong. [Copyright of European Journal of Engineering Education is the property of Taylor & Francis. Full article may be available at the publisher's website: http://dx.doi.org/10.1080/0304379032000129322]