This study explores teachers’ perspectives with regards to teaching English in virtual classrooms, specifically with regards to teaching English as a second language within the context of emergency remote learning in Hong Kong during COVID-19. Through undertaking thematic analysis of six interviews with English language teachers at a university in Hong Kong, this study explores how teachers view the benefits, challenges and personal and professional consequences of the shift to emergency remote teaching during the pandemic. Taking a social constructivist approach to the topic, the study also seeks to uncover how teachers view such provisions as being improved under future emergencies and with respect to online English language teaching moving forwards generally. This research topic contributes both to a longstanding debate on the ways in which digital technologies can enhance education and language learning, as well as the emerging body of literature examining how teachers and students have responded to the implementation of digital learning in online classrooms during the COVID-19 pandemic. © The Author(s) 2023.

Hong Kong’s ‘trilingual and biliterate’ language policy (TaB, 三語兩文) is almost as old as the special administrative region (SAR) itself. Through free education and language support measures in school, students are expected to be conversant in English and Putonghua in addition to Cantonese, and be able to read and understand written Chinese and English. After being implemented for over two decades, however, there are signs that most students’ language standards in Chinese and English fall short of the TaB target, as measured by the public examination results of successive generations of secondary school leavers. Designed with essentially Cantonese-dominant Hongkongers in mind, the TaB policy consists of many measures, with the ‘medium of instruction streaming policy’ introduced since September 1998 being the most controversial. Driven by the twin principles of monolingual English-medium instruction (EMI) and ‘no language mixing allowed’, secondary schools are divided into two streams. Stringent requirements must be met before a school could claim to be an EMI school. According to this ‘late immersion’ model for students aged 11–12 at secondary level, every year about 30 percent of the primary school leavers are allocated to an EMI school. Following Li (Multilingual Hong Kong: languages, literacies and identities. Springer, Cham, 2017), this paper will first discuss why the TaB target is such a tall order for Cantonese-dominant students by reviewing the relevant literature along five inter-related dimensions: contrastive linguistics, psycholinguistics, sociolinguistics, cognitive neuroscience, and instructional strategies and bilingual pedagogies. I will then examine the SAR government’s language support measures to assess their effectiveness and explore possible alternatives. The paper will end with a number of recommendations, which together constitute an LPP (language policy and planning) roadmap for improving the chance with which the TaB policy is likely to produce